Terms of service
Terms of Service
OVERVIEW
This website is operated by Hooked By Leah 🧶✨ Throughout the site, the terms “we”, “us” and “our” refer to Hooked By Leah. Hooked By Leah offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
By visiting our site and/or purchasing something from us, you engage in our Service and agree to be bound by these Terms of Service, including additional terms, conditions and policies referenced here.
Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our handmade products to you.
SECTION 1 – ONLINE STORE TERMS 🛍️
By agreeing to these Terms of Service, you confirm that you are at least the age of majority in your country or region of residence.
You may not use our products for any unlawful purpose or violate any laws in your jurisdiction, including copyright laws.
You must not transmit any viruses, malware, or harmful code through our website.
SECTION 2 – GENERAL CONDITIONS 📌
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding payment details) may be transferred over various networks. Payment information is always securely encrypted.
You agree not to copy, duplicate, sell, or exploit any part of our website or services without written permission.
SECTION 3 – PRODUCT INFORMATION ✨
As all products are handmade, slight variations in colour, texture, sizing, or finish may occur. These variations are part of the uniqueness of each item.
We aim to display product colours and images as accurately as possible, but colours may vary depending on your screen settings.
All product descriptions and prices may change without notice.
SECTION 4 – PRICING & AVAILABILITY 💳
Prices are listed in GBP (£) and may change without notice.
We reserve the right to modify or discontinue products at any time.
SECTION 5 – ORDERS 📦
We reserve the right to refuse or cancel any order if necessary, including where stock is unavailable or pricing errors occur.
You agree to provide current, complete and accurate purchase information for all orders.
SECTION 6 – SHIPPING 🌍
Shipping costs and delivery times are shown at checkout and outlined in our Shipping Policy.
International customers may be responsible for customs duties, taxes, or import fees depending on local regulations.
SECTION 7 – RETURNS & REFUNDS 🔄
Returns and refunds are handled according to our Returns & Refund Policy.
Custom or personalised handmade orders may not be eligible for return unless faulty.
SECTION 8 – THIRD-PARTY LINKS 🔗
Our website may contain links to third-party services or websites. We are not responsible for third-party content, policies, or transactions.
SECTION 9 – PERSONAL INFORMATION 🔒
Your submission of personal information through the store is governed by our Privacy Policy.
SECTION 10 – ERRORS & ACCURACY ⚠️
Occasionally there may be errors relating to product descriptions, pricing, shipping charges, or availability. We reserve the right to correct these errors and cancel orders if necessary.
SECTION 11 – PROHIBITED USES 🚫
You may not use our website:
- for unlawful purposes
- to transmit harmful code
- to infringe intellectual property rights
- to submit misleading or false information
SECTION 12 – LIMITATION OF LIABILITY
Hooked By Leah is not liable for any indirect or consequential damages arising from use of our website or products, to the fullest extent permitted by law.
SECTION 13 – GOVERNING LAW 🇬🇧
These Terms of Service are governed by and interpreted in accordance with the laws of the United Kingdom.
SECTION 14 – CHANGES TO TERMS
We reserve the right to update these Terms of Service at any time. Changes will be posted on this page.
SECTION 15 – CONTACT INFORMATION 💌
Questions about these Terms of Service should be sent to:
Hooked By Leah