Shipping policy
Shipping Policy
At Hooked By Leah, each piece is handmade with care, so please allow a little time for your order to be prepared before dispatch 🧶✨
UK Shipping
- Standard Delivery: £3.99
- Express Delivery: £4.29
International Shipping
- Europe (Standard International): £14.99
- International (including Australia & similar destinations): £23.99
Processing Time
Orders are typically processed within 1–3 working days before dispatch. During busy periods or new collection launches, processing times may be slightly longer.
Delivery Times
Delivery times may vary depending on your location and chosen shipping method:
- UK Standard: usually 2–4 working days
- UK Express: usually 1–2 working days
- Europe: usually 5–10 working days
- International: usually 7–14 working days
Customs & Duties
International orders may be subject to customs fees, import duties, or local taxes depending on your country. These charges are the responsibility of the customer.
Tracking
Where available, tracking information will be provided once your order has been dispatched.
Please Note
As all items are handmade, slight variations may occur, making each piece unique 💫
🧡 Issues with Your Order?
If your parcel hasn’t arrived after 7 working days from dispatch, or something doesn’t look right, drop us a message at Hello@hookedbyleah.com — we’ll sort it ASAP.